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Department Services

The Town of Pittsford is committed to informing the public about events, programs, issues and services of importance to our community. The Communication Director initiates, coordinates and sustains relationships with various constituencies, especially the general public and the media, to ensure open and timely flow of information to and from Town government regarding its policies and procedures, and works to encourage public involvement and increase awareness regarding town programs, services, and recreational opportunities.

The Town's Communication Department provides a variety of publications for residents including The Pittsford Messenger print newsletter, the town's weekly eNewsletter, and several specialized mailings pertaining to events and seasonal services.

In collaboration with the Technology Department, the Communication Director provides content for the Town's website and supports the visibility of local nonprofit groups via information included in the Town's eNews and posted on the Community Bulletin Board of cable channel 12.


I want to receive the town's online newsletter, "News & Reviews." How do I subscribe?

You can sign up to receive the town's weekly eNews by submitting your contact information online. You may also read archived copies of “News & Reviews”.

How do I make a request for a message on the Community Bulletin Board on Channel 12?

Complete the cable request form and send the form (via fax, mail or email to the Communication Director at the address listed on the cable request form.

Contact Information

Shelley O’ Brien
Shelley O'Brien, APR

Communication Director

Holly Jennings
Communication Assistant

Email Communications

11 S. Main Street, Pittsford, NY 14534
Phone: (585) 248-6229  |  Fax: (585) 248-6247

Office Hours: Mon-Fri 8AM to 4PM